Senior Vice President, Chief Quality Officer

Children's Health

  • Location: Dallas, TX

Children’s Health℠ is committed to making life better for children. As one of the largest and most prestigious pediatric health care providers in the country and the leading pediatric Senior Vice President, Chief Quality Officer | Children's Health (Dallas)health care system in North Texas, Children’s Health cares for children through more than 750,000 patient visits annually. The Children’s Health system includes its flagship hospital, Children’s Medical Center Dallas, as well as Children’s Medical Center Plano, Our Children’s House inpatient rehabilitation hospital, the Children’s Health Care Network, specialty centers, rehabilitation facilities and physician services. Children’s Health also serves the community with a growing network of more than 320 private pediatricians and pediatric specialists, as well as multiple programs and initiatives that reach children in community centers, schools and in their homes. Children’s Medical Center Dallas continues to be the only North Texas hospital to be ranked in 10 out of 10 pediatric specialties by U.S. News & World Report. Through its academic affiliation with UT Southwestern Medical Center, Children’s Health is a leader in life-changing treatments, innovative technology, and ground-breaking research. This affiliation led to establishing the Children’s Medical Center Research Institute in 2011, committed to pursuing research in regenerative medicine, cancer biology and metabolism.

Children’s Health is regularly named one of the “150 Great Places to Work in Healthcare” by Becker’s Hospital Review based on benefits, wellness initiatives, commitment to diversity and inclusion, professional development opportunities and work environments that promote employee collaboration and satisfaction. Additionally, the World at Work Alliance for WorkLife Progress has recognized Children’s Health for demonstrating leadership in workplace strategies and practices to help team members achieve success in work-life effectiveness.

Position Overview

Nationally recognized pediatric healthcare provider Children’s Health is seeking a Chief Quality Officer (CQO) to serve as the system-level physician leader responsible for promoting a vision for quality and patient safety through the development and implementation of strategic initiatives with a focus to prevent harm while providing consistent and high-quality care. The CQO assists in the development, ongoing improvement, oversight, and integration of Quality Programs at each hospital campus and their respective associated licensed clinical care environments, as well as individual non-hospital Quality Programs.

The CQO identifies ways to improve the development of a support program designed to provide an exceptional and highly efficient experience to a select panel of patients and families. This role also supports the development of programs and initiatives designed to address moral distress, caregiver fatigue, and foster resilience such as the Ethics Program, conflict resolution, and peer-to-peer support. The CQO is a key physician leader who collaborates with other physician groups, clinical teams, and hospital administration to align clinical operational resources to best meet the needs of their patient populations.

Qualifications

  • MD/DO with medical licensure or ability to attain licensure in Texas is required
  • Board certification in pediatrics or a pediatric subspecialty required
  • Utilization Management Certification (CPHM), Certified Professional in Health Care Quality (CPHQ), or other healthcare or management certification preferred.
  • Minimum of 10 years of administrative leadership experience in addition to clinical practice providing medical leadership
  • At least 10 years Healthcare Quality Leadership
  • Highly effective and visible leader able to work within complex organizations and proven success bridging relationships with academic and community-based physicians
  • Demonstrated leadership in forging partnerships cross-institutionally
  • Experience translating strategic priorities into operational reality and ability to identify and drive organizational and cultural changes needed to adapt to changing market demands, technology, and internal initiatives
  • Can catalyze new approaches to improve results by transforming organizational culture, systems, or products/services