The Boston Medical Center and Boston University School of Medicine Department of Psychiatry provides addiction treatment, emergency psychiatric services, child and adolescent services, adult services, integrated behavioral health services and global and local research programs. The faculty, clinicians and staff are deeply committed to providing excellent care to the diverse populations served by Boston Medical Center, the Boston Veterans Administration Health System, and their community health center partners.
BMC’s programs focus on mitigating the social determinants of health and providing culturally sensitive care, training, and research. The department provides outstanding clinical services, and world-class research and training opportunities.
The Executive Vice Chair of the Department of Psychiatry will serve as an innovative clinical leader, in partnership with Dr. David Henderson, the Chief of Psychiatry at Boston Medical Center. The Executive Vice Chair will provide strategic leadership to new models of care for the department of Psychiatry. The department is outlined in detail below and this leader will focus on developing and advancing the behavioral health outpatient services at BMC and across the healthcare system to support the department’s clinical, research and education missions, including serving as training sites for accredited educational programs across healthcare disciplines. The Executive Vice Chair will also oversee the successful opening and launch of the new 82-bed Brocton Inpatient Hospital. The incoming Executive Vice Chair will partner with clinical, administrative, and educational leaders to ensure the delivery of high quality, patient-centered, and accessible care to the diverse populations BMC serves. Reporting to the Professor and Chair, Department of Psychiatry, the new Executive Vice-Chair will have direct responsibility for seven medical directors and two Vice Chairs.
The Executive Vice chair will be specifically be responsible for the following:
- Develop and implement innovative approaches to service delivery including developing strategies and service delivery models to promote patient access to care, such as telehealth services, to align with hospital and system-wide initiatives.
- Provide leadership for and participate in the development and execution of clinical and operational improvement initiatives for on-campus psychiatry and in collaboration with community partners, such as the Brockton Inpatient Facility and expansion of services as Community Health Clinics (CHC).
- Engage in and/or support research in psychiatry disorders and their treatments as well as aimed at reducing disparities that stem from racial, ethnic, cultural, or socioeconomic barriers.
- Develop productivity targets appropriate to each discipline and implement tracking and accountability mechanisms.
- Responsible for tracking physician wellness and employee satisfaction and provide ongoing guidance and advice to the department executive leadership to promote and enhance overall employee satisfaction to support retention and recruitment efforts.
- Ability to function as an epic super user for clinical staff.
- Collaborate with other department leaders and content experts on program development and planning to achieve departmental goals as well as hospital and system-wide initiatives.
- Collaborate with department leaders, such as the Sr. Administrative Director, Financial Director, and Director of Operations, to ensure that clinical operations are data driven and to identify key performance indicators and metrics to measure progress towards goals and to enhance programmatic accountability across the clinical continuum of care.
- Responsible for direct supervision and completion of ongoing assessment of clinical and academic accomplishments of Vice Chairs and Medical Directors across the department; provides guidance and advise of department-wide clinical issues and programming to executive clinical leadership.
- Assist in the development of the department’s recruitment strategy and hiring of new faculty to align with strategic planning and backfilling of vacancies; engage in and be the primary lead for ongoing discussions with faculty regarding renegotiations of contracts, clinical mapping and clinical productivity.
- Responsible for the performance of staff adherence to established departmental and regulatory standards of care, standards of practice, policies, procedures, and protocols.
- Engage in and support education and training of the next generation of multi-disciplinary clinicians.
- In a rapidly evolving healthcare environment, adapt and create new and innovative programs to serve psychiatric patients and to meet their complex needs across the continuum of care.
- Develop and implement strategies for ensuring compliance with patient care standards, laws, regulations, and the standards and requirements of various professional organizations and regulatory agencies.
- Assume a leadership role in a changing healthcare environment and participate in the change process at various levels in the organization.
- Foster the development of a work environment that is inclusive and conducive to the delivery of superior clinical care and appropriate staff retention/recruitment.
- Provide direction, motivation, leadership, problem-solving, and mentoring to faculty and trainees across disciplines.
- Participate in institutional committees and appropriate external professional organizations and represents BMC at appropriate external meetings or organizations.
- A small portion of the time will be devoted to the provision of clinical care.
- Administrative and leadership experience, ideally at a department or systems-wide level.
- Minimum five to seven years of leadership and supervisory experience in a psychiatric setting.
- Experience in building and executing on new and innovative strategies
- Demonstrated record of driving and implementing change
- Experience driving operational excellence and data driven approaches in psychiatric services.
- Demonstrated record of achievement in creating a culture of performance improvement and accountability; experience with systems redesign approaches to drive change and optimize organizational changes; includes strategic planning, program development and patient access.
- Has a Reputation for personal academic accomplishments.
- Demonstrated excellence in scholarship, education, clinical practice, and leadership skills.
- Uncommon gravitas and excellent communication, including verbal and written skills; ability to collaborate and promote engagement across all levels of the organization and adapt communication style to effectively interact with the intended audience.
- Proven track record and demonstrated ability to lead as a strategic thinker with a transformative leadership style and operate at a systems level thinking; solution/results-oriented approach and style.
- Strong emotional and social intelligence.
- Academic credentials eligible for an appointment ideally at the rank of Associate Professor or Professor.
- Board certification in Psychiatry.
- Possess, or eligibility for, licensure in the state of Massachusetts.